Return & Refund Policy
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🔄 Refund Policy – Sahimart
Thank you for shopping with Sahimart💖
We value your trust and strive to provide the best shopping experience possible.
🌐 Website: https://sahimart.in/
Please read our Refund Policy carefully before making any purchase.
📦 RETURNS
We accept returns only for damaged, defective, wrong, or missing products.
To be eligible for a return:
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The item must be unused and in original packaging.
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Return request must be raised within 3 days of delivery.
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Proof such as images/videos may be required.
Products damaged due to misuse or normal wear and tear are not eligible for return.
💰 REFUNDS
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved:
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Refunds will be processed within 5–7 business days.
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Amount will be credited to your original payment method or bank account.
Shipping charges (if applicable) are non-refundable.
🔁 REPLACEMENTS
We replace items only if they are:
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Defective
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Damaged
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Incorrectly delivered
To request a replacement, contact our support team with order details and product images.
🚚 RETURN SHIPPING
In case of damaged or wrong products delivered by us, return shipping charges may be covered by Sahimart.
For other return reasons, customers may need to bear return shipping costs.
❌ NON-RETURNABLE ITEMS
Certain products may not be eligible for return or refund, including:
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Used products
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Personal care items
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Customized products
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Products without original packaging
📞 CANCELLATION POLICY
Orders can only be cancelled before they are shipped.
Once an order has been dispatched, cancellation requests may not be accepted.
📬 CONTACT US
For refund, return, or cancellation support, contact us:
🌐 Website: https://sahimart.in/
📧 Email: sahimart.support@gmail.com
🕒 Business Hours:
Monday to Friday
10:00 AM – 4:00 PM
Thank you for shopping with Sahimart 🙏
✨ Team Sahimart